Privacy Policy for The Camp Mid Phoenix 1, LLC

Effective Date:

11/1/2024

Camp Mid Phoenix 1, LLC ("we," "us," or "our") is committed to protecting your privacy. As a franchise of The Camp Transformation Center, we follow both local and franchise-wide policies to ensure that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your information. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, and payment details when you register for services or opt into communications.Fitness and Health Information: Information provided through fitness assessments, progress tracking, or consultations.Technical Information: IP address, browser type, device details, and website usage data through cookies and similar technologies.Communication Preferences: Opt-in/opt-out choices for SMS, email, or social media communications.

2. How We Collect Your Information

We collect information in the following ways:

Directly from you via forms, consultations, and program registration.Through automated technologies, such as cookies, when you visit our website.From third-party services (e.g., The Camp Transformation Center franchise network) that support our operations.

3. How We Use Your Information

We use your information to:

Provide fitness services, updates, and support tailored to your goals.Communicate with you via SMS, email, or phone regarding services, promotions, and updates.Process payments and manage your account.Improve our website and user experience.Comply with legal obligations, including A2P 10DLC messaging regulations and other privacy laws.

4. Information Sharing

As a franchise location, we may share your information with The Camp Transformation Center and other franchisees for the purpose of maintaining a consistent experience across locations. We may also share information with:

Service Providers: Third-party vendors supporting marketing, payment processing, or analytics.Legal Authorities: When required by law or to protect our legal rights.

We do not sell or share your personal information with unauthorized third parties for marketing purposes.

5. Your Communication Preferences

SMS Messaging: You consent to receive up to 8 messages per month when you opt into our SMS communications. You can opt out anytime by replying STOP to any message. Reply HELP for assistance.Email and Social Media: You may unsubscribe from email or social media communications by following the instructions in each message or contacting us directly at [email protected].

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request details of personal information we hold about you.Correction: Update or correct inaccuracies in your personal information.Deletion: Request the deletion of your personal information, subject to legal requirements.Data Portability: Obtain a copy of your personal data in a machine-readable format.Opt-Out: Opt out of specific communications, including SMS or marketing emails.

To exercise these rights, contact us at

[email protected]

.

7. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no system is entirely secure. You assume the risk of transmitting information via SMS, email, or other online channels.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Analyze website traffic and user behavior.Enhance website performance and user experience.

You can manage cookie preferences through your browser settings.

9. Compliance with Laws and Regulations

We comply with applicable laws and regulations, including:

A2P 10DLC: Ensuring compliance with opt-in/opt-out mechanisms and prohibited content restrictions.TCPA and CAN-SPAM: Adhering to consent and communication guidelines for SMS and email communications.State Privacy Laws: Aligning with California Consumer Privacy Act (CCPA) or other state-specific laws as applicable.

If you are located in the European Union, we process your data in compliance with the

General Data Protection Regulation (GDPR)

.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on our website, and your continued use of our services constitutes acceptance of these changes.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

The Camp Mid Phoenix 1, LLC

Email:

[email protected]

Address:

1810 W Northern Avenue #105

Phoenix, AZ 85021